Category: EV Charging

Why EV Charging Must Be Recognised as Critical Infrastructure

The UK’s EV charging network is growing fast, but expansion alone isn’t enough. Without proper planning, reliability and resilience will suffer. Should EV charging be treated as critical infrastructure? Recognising it as essential would ensure long-term investment, protection, and a seamless charging experience for all.

The Hidden Costs of Public Charging: An Uber Driver’s Reality.

Not all EV drivers see cost savings—especially those without home charging. With public charging taxed at 20% and ultra-rapid rates hitting 89p/kWh, many are paying petrol-equivalent prices. We need fairer policies, better infrastructure, and honest sales conversations to make EVs work for everyone.

Honoured to Be a Top Women in EV 2025 Finalist

Thrilled to be named a Top Women in EV 2025 finalist in the Driving Equity & Accessibility category! EV adoption must work for everyone, and I’m proud to play a part in making charging more inclusive, reliable, and accessible. Huge thanks to ElectricDrives, Green.TV Media, Auto Trader UK, and ChargeGuru for this honour!

From Inefficiency to Excellence:

When one Charge Point Operator struggled with inefficiencies and inconsistent service, we helped them transform their operations. Through process mapping, root cause analysis, and targeted training, we streamlined workflows, empowered staff, and enhanced the EV driver experience—proving that small changes create big results.

Why EV Drivers Might Not Tell You Your Chargers Aren’t Working

Drivers shouldn’t have to report faulty chargers—CPOs should detect and fix issues before they impact the customer experience. Proactive fault management is essential for trust, revenue, and long-term success.

The Impact of Pricing Clarity on Utilisation: A Strategic Approach to EV Charging Tariffs

Overnight discounts aren’t a one-size-fits-all solution for EV charging. CPOs must align pricing with user behaviours, site conditions, and transparent communication to optimise network performance and build trust.

What Does “Good” Really Look Like in EV Charging?

What does "good" really look like in EV charging? The best networks don’t just meet regulations—they anticipate customer needs, enhance reliability, and build trust. Learn how to move beyond compliance and set new industry standards.

Episode 128: Liz Allan and Doctor Euan McTurk – Charge Saint and the Future of EV Charging

In this episode, Liz Allan welcomes back Dr Euan McTurk, consultant battery electrochemist and co-founder of Charge Saint.

Building Trust: Lessons from a Parking Equipment Service Team

Trust in EV charging isn’t built through promises—it’s earned through consistent service. Charge point operators must prioritise reliability, responsive support, and real problem-solving to win driver confidence and increase utilisation.

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Full Circle Continuous Improvement Ltd is a company registered in England and Wales
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